NCUW launches new website feature

Better connecting people in need to those who can help

The Nacogdoches County United Way has created a new feature on their website to empower people in need to find assistance. The new page, titled “Find Help,” is designed to give people in certain situations 24-hour access to information on what agencies are available to help. The site (www.unitedwaynac.com/find_help.html) features links describing some of the most frequent situations the United Way receives phone calls about, according to Jessica Layfield, NCUW communication coordinator.

“Having this information easily available on our website will allow people to find the help they need from our agencies 24/7,” Layfield said. “This will cut down on the wait time for people looking for help, especially for those in emergency situations and those who can’t call us during business hours.”

There are 11 situations listed on the website, among which are: “I am homeless or about to become homeless”; “I am the victim of a natural disaster or dealing with an emergency situation”; “I am in need of counseling or mental health services”; and “I am looking for extra-curricular programs for my children.”

“NCUW has a wide range of funded agencies that meet an equally wide range of needs in our community,” Gary Lee Ashcraft, president and CEO of NCUW said. “The goal of this page is to help connect people to agencies that can get them the assistance they need.”

 “As of right now, we only have NCUW’s funded agencies on the site,” Layfield said. “We are hoping that once more people become aware of this resource, other non-profits will contact us about including their agency as well. The ultimate goal is to become a ‘one-stop shop’ for people who are looking for help.”

Agencies that would like to be included on the “Find Help” page of NCUW’s website can download an information request from the website.

“This is one of many steps we are taking to make our agency more accessible to the people we serve,” Ashcraft said.